Nana Approved, LLC TERMS OF SERVICE

Nana Approved, LLC

Terms of Service

Effective Date: June 15, 2026

1. General

This website (the "Site") is operated by Nana Approved, LLC ("Company," "we," "us," or "our"). By accessing or using this Site in any manner, you agree to be bound by these Terms of Service, our Privacy Policy, our Refund Policy, and any additional terms that may apply to specific products or services available through the Site.

We reserve the right to update or modify these Terms of Service at any time. We will post any revised Terms on this website, and your continued use of the Site after such changes constitutes your acceptance of the updated Terms.

2. Intellectual Property

Our Content

This Site and all materials available on it are the property of Nana Approved, LLC and are protected by copyright, trademark, and other applicable intellectual property laws.

The Developmental Continuity Model™ (DCM), Nana Approved®, Nana’s Notes®, and related marks are proprietary intellectual property of Nana Approved, LLC. Unauthorized use of these marks is strictly prohibited.

The Site is provided solely for your personal, non-commercial use. You may not copy, reproduce, republish, transmit, sell, create derivative works from, or otherwise exploit any materials from the Site without our prior written authorization. You may download or print individual pages for personal, non-commercial use, provided you retain all copyright and proprietary notices.

Your Content

By submitting any content to us — including comments, feedback, testimonials, photos, or other materials — you represent that you own or have the rights to that content and that you are at least 13 years of age.

By submitting content, you grant Nana Approved, LLC a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, and distribute such content for any purpose related to our business and mission.

Linking

You may link to this Site provided the link does not imply sponsorship or endorsement by Nana Approved, LLC. You may not frame or inline link our content, or incorporate our materials into another website or service, without our prior written permission.

3. Educational Purpose, Disclaimers & Privacy

The content on this Site — including the DCM, Nana’s Notes resources, and all related materials — is provided for educational and informational purposes only. It is designed to support parent understanding and early childhood development awareness and is not intended as medical, clinical, psychological, or legal advice. Nothing on this Site should be considered a substitute for professional medical evaluation, diagnosis, treatment, or care. Nana Approved is not providing healthcare services through this Site.

Every child develops differently. Access to Nana Approved resources does not guarantee any specific developmental, educational, behavioral, or health outcome. Results from engaging with our materials will vary depending on individual circumstances, including the user’s background, prior knowledge, effort, and consistency of application.

Privacy & Protected Health Information (PHI)

Nana Approved provides educational resources only and does not collect Protected Health Information (PHI) through its website, digital products, or educational materials. Users are not required to submit any personal health data to access or use Nana Approved resources.

Any utilization reporting provided to institutional partners is aggregate, anonymous, and non-identifiable. Nana Approved does not collect Protected Health Information (PHI). Information voluntarily provided through contact forms, purchases, subscriptions, or communications is handled in accordance with our Privacy Policy.

Translated & Multilingual Materials

Translated materials (including Spanish-language resources) are provided for accessibility and educational purposes. While we strive for accuracy and cultural relevance in all translations, users should consult qualified healthcare professionals regarding any specific medical or developmental concerns.

Links to third-party sites are provided for convenience only and do not constitute endorsement. We are not responsible for the content, accuracy, or practices of any third-party websites.

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

4. Products & Online Purchases

Certain areas of the Site allow you to purchase digital products and services, including the Nana’s Notes: New Families Starter Kit and gift certificates. By completing a purchase, you agree to provide accurate billing information and to be financially responsible for all charges associated with your account.

All purchases are subject to our Refund Policy, available on the Site. Digital products are delivered via QR code and/or direct download link upon confirmed payment. If you experience any issues with delivery, please contact us at [email protected].

Purchases are for legitimate, personal, or gift use only. You agree not to purchase products for fraudulent, speculative, or unauthorized commercial redistribution purposes.

5. Institutional & B2B Use

Hospitals, health systems, birth centers, and other institutional partners who license the DCM or related materials do so under a separate written Institutional License Agreement with Nana Approved, LLC. These Terms of Service govern general public use of the Site; institutional licensing terms supersede where applicable.

Institutions may not reproduce, redistribute, or sublicense any Nana Approved materials beyond the scope of their executed agreement without prior written authorization.

6. Indemnification

You agree to defend, indemnify, and hold harmless Nana Approved, LLC, its officers, affiliates, successors, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the Site or breach of these Terms.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NANA APPROVED, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SITE, ITS CONTENT, OR ITS PRODUCTS AND SERVICES — EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNT YOU PAID TO US FOR THE SPECIFIC PRODUCT OR SERVICE FROM WHICH THE CLAIM AROSE.

8. User Conduct

By using this Site, you agree not to:

Impersonate any person or entity, or misrepresent your affiliation
Post or transmit unlawful, abusive, defamatory, obscene, or otherwise objectionable content
Attempt to gain unauthorized access to any portion of the Site
Upload or distribute viruses or other harmful software
Harvest or collect personal information about other users without consent
Use the Site for unauthorized commercial purposes, advertising, or solicitation
Interfere with the Site’s servers, networks, or functionality

We reserve the right to remove any content and/or suspend access for users who violate these terms, at our sole discretion.

9. Registration & Account Security

Certain features of the Site may require registration. You agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Please notify us immediately at [email protected] of any unauthorized account use.

10. Digital Millennium Copyright Act (DMCA)

If you believe that content on this Site infringes your copyright, please send a written notice to:

Nana Approved, LLC — Attn: Copyright Agent
[email protected]

Please include the information required under the DMCA, including identification of the copyrighted work, the allegedly infringing material, and your contact information. For details, see: http://www.loc.gov/copyright

11. Termination

We reserve the right to cancel or terminate your access to the Site at any time, without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, us, or third parties. Sections relating to intellectual property, disclaimers, indemnification, and limitation of liability survive termination.

12. Governing Law & Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to conflict of law principles. Any dispute arising under or related to these Terms shall be subject to binding arbitration in Connecticut, except where prohibited by law.

You agree to resolve disputes with us on an individual basis only. Class actions, consolidated arbitrations, and representative proceedings are not permitted.

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed, and the remaining Terms shall remain in full force and effect.

13. Contact Us

If you have any questions about these Terms of Service, please contact:

Nana Approved, LLC
[email protected]
www.nanaapproved.com

Developmental Continuity Model™ (DCM) and Nana’s Notes® are proprietary educational resources of Nana Approved, LLC.